{
  "name": "Cyber Help Desk",
  "short_name": "Help Desk",
  "description": "Fila, SLA e atendimento operacional da equipe CyberLume.",
  "lang": "pt-BR",
  "dir": "ltr",
  "id": "/cyber-desk",
  "start_url": "/cyber-desk",
  "scope": "/",
  "display": "standalone",
  "background_color": "#07110d",
  "theme_color": "#07110d",
  "orientation": "any",
  "categories": ["business", "productivity"],
  "launch_handler": { "client_mode": "navigate-existing" },
  "shortcuts": [
    { "name": "Minha fila", "short_name": "Fila", "url": "/cyber-desk", "icons": [{ "src": "/cyber-help-desk-icon.png", "sizes": "512x512", "type": "image/png" }] },
    { "name": "Novo chamado", "short_name": "Novo", "url": "/cyber-desk?new=ticket", "icons": [{ "src": "/cyber-help-desk-icon.png", "sizes": "512x512", "type": "image/png" }] }
  ],
  "icons": [
    { "src": "/cyber-help-desk-icon.png", "sizes": "512x512", "type": "image/png", "purpose": "any maskable" },
    { "src": "/cyber-help-desk-icon.png", "sizes": "512x512", "type": "image/png", "purpose": "any" }
  ]
}